Shipping Policy

Effective Date: April 12, 2026

This Shipping Policy applies to all orders placed with Son Love Studios through our Shopify store and our associated sales channels (TikTok, eBay, Amazon, Etsy, Faire, and Pinterest).

1. Processing Times

• Ready-to-Ship Items: 3-5 business days.
• Original Artwork: 5-7 business days for specialized secure packaging.
• Custom Commissions: As specified in your commission agreement (typically 4-8 weeks).
• Fascinators & Wearables: 3-5 business days, shipped in reinforced boxing.

2. Shipping Carriers & Delays

We use USPS, UPS, and FedEx. While we aim for timely delivery, Son Love Studios is not responsible for delays caused by carriers, weather, or customs processing.

3. Address Accuracy & Mistakes

Please double-check your shipping address. We are not responsible for orders shipped to an incorrect address provided by the customer. If a package is returned to us, the customer is responsible for the cost of re-shipping.

4. Lost, Stolen, or Damaged Packages

• Damaged Items: Contact us within 48 hours of delivery with photos of the damage and packaging.
• Lost/Stolen: Once a package is marked "Delivered" by the carrier, Son Love Studios is no longer responsible. We recommend contacting the carrier for GPS verification or filing a claim with them. For high-value originals, we recommend selecting insured shipping at checkout.

5. International Shipping

Customers are responsible for all customs fees, duties, and import taxes. Delivery times for international orders vary by destination.

6. Combined Shipping

We will attempt to combine multiple orders placed within 24 hours to save you on shipping costs, but this is not guaranteed.

8. Contact Information

For questions regarding your shipment or this policy, please contact us at:

Son Loves Studios
Email: [Insert Contact Email]
Website: sonlovestudios.com